Issue with card transaction refunds

I noticed that when a pay point card transaction failed and the store needs to process the transaction again 22Seven only shows one positive (income) transaction. So the first transaction failed and was reversed with a second transaction processed, but for some reason 22seven only show the refund and none of the other two transactions.



1 comment
  • Hi Sias,

    Thanks for reaching out. Please can you email with some more information? We would need to look at your specific account and transactions to determine what the problem could be.

    Comment actions Permalink

Please sign in to leave a comment.