ABSA Login Not Working

Hi
My ABSA Account is not working. Just shows an exclamation.
Although I'm receiving SMS's to state that I've logged into my internet banking when ever I log into 22seven?
Kindly advice.

Thanks.

1

Comments

10 comments
  • Hi Wesley,

    We're currently experiencing trouble updating all ABSA accounts at 22seven. Our data collector can log in, but we're getting errors when trying to collect transactions. Our tech team is investigating urgently.

    We'll post an update in announcements as soon as ABSA is working again: https://conversations.22seven.com/hc/en-us/articles/207053317-ABSA-downtime-

    Thanks for bearing with us.

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  • Hi again Wesley,

    Just a follow up to say that we've resolved the issue with ABSA accounts not updating. When you have a moment, would you mind logging into 22seven to see if your accounts update successfully? Please let me know how it goes.

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  • Thanks André.

    Still having the same issue though.
    Not sure if I've setup incorrectly, but I'm not getting the SMS when I login currently.
    It's still has an exclamation on the accounts.

    Thanks and regards

    Wesley

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  • Oh no Wesley :(

    Can I ask you to delete the accounts and add them from scratch again? Please let me know how it goes.

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  • Thanks so much. It is working now.
    Thanks and regards
    Wes

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  • High five! Fantastic news :)

    Please get in touch if we can help with anything else.

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  • I experience the same. 
    Just now attempted to add ABSA to my profile.

    No luck.  Any ideas?

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  • Hi Ben, thanks for reaching out to us. I've popped you an email with feedback and instructions on this issue. I look forward to hearing back from you and assisting you with resolving this issue.

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  • I'm having a similar issue with my Absa investment account. It keeps saying it's "updating"
    ... But it's been weeks now.
    I am unable to delete or edit it as is still "updating"

    Please advise,
    thanks
    Naeem

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  • Hi Naeem,

    Thanks so much for reaching out. We've sent you an email with feedback regarding the issue :)

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