Our data collector logs into the FNB website, not the mobile banking app, to gather the relevant account information. When you get a moment, can you please log into the FNB website (not the mobile banking app) to see if there are any messages for you to accept there?
If you're still running into issues after doing so, please email TheSvens@22seven.com and we'll be happy to investigate further.
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Hi Hanlie,
Thanks for getting in touch.
Our data collector logs into the FNB website, not the mobile banking app, to gather the relevant account information. When you get a moment, can you please log into the FNB website (not the mobile banking app) to see if there are any messages for you to accept there?
If you're still running into issues after doing so, please email TheSvens@22seven.com and we'll be happy to investigate further.
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