Mrs Swart
FNB Accounts not updating for past couple of months. No notifications on FNB app to accept new T&Cs please help.


1 comment
  • Hi Hanlie,

    Thanks for getting in touch.

    Our data collector logs into the FNB website, not the mobile banking app, to gather the relevant account information. When you get a moment, can you please log into the FNB website (not the mobile banking app) to see if there are any messages for you to accept there?

    If you're still running into issues after doing so, please email and we'll be happy to investigate further.

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