Delay in Updating

Is it normal for the data to appear to be a few days old? If I compare the accounts in 22seven to the account proper, the 22seven data appears to reflect transactions that are a few days old (even after updating accounts).

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  • Hi Kieran,

    Thanks so much for getting in touch. 

    For Nedbank, we have a 2-3 day delay on transactions. This is to eliminate transaction duplications.

    Nedbank displays pending transactions and once the transactions clear, you will sometimes see the transaction descriptions change. Our system would then display the old and new transactions as there is no way for us to differentiate. So to eliminate this from happening we had to put a delay on Nedbank.

    I hope that helps.

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