not pulling payments I do via ETF's. will persevere little longer but essentially not worth using at present. figures pulled from accounts are inaccurate. have stopped using part of program. pity. Facebook Twitter LinkedIn 0
Thanks for getting in touch and reporting this. So sorry for the inconvenience.
I'd love to assist in figuring out why we're missing some of your transactions. I've just sent an email through to you. Please feel free to reply when you have a moment, and we can hopefully get to the bottom of this issue :)
this sadly remains a problem, 3 years later....
This isn't a general issue (the issue originally reported in this thread relates to pending transactions on Nedbank and was resolved back in 2016). However, problems like this may affect individual customers' accounts or service providers on occasion. In those situations, we'll log individual investigations to get down to the root of the issue, where necessary.
I notice you've already been in contact with us via email, so we'll continue to engage with you via that thread :)
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