Satrix: All values are shown as positive (income)

First off thanks for adding Satrix to your platform!

I have linked my Satrix account and it looks as if all the amounts are being shown as positive (income) even fees and tax costs. Is there something wrong or am I misunderstanding how the Satrix account is shown? I would like to categorise my fees as an Expense so I can get an idea of much the investment is costing me

Thanks

1

Comments

3 comments
  • Hi Brenna,

    Glad we could add it to the service :)

    All expenses should reflect as negative balances, so there's definitely something amiss here. As it's a relatively new add, there's obviously a few things that need to be ironed out. I will send through an email to help get this sorted for you.

    0
    Comment actions Permalink
  • Hi Phumza,

    I am having a similar issue. This applies to the Satrix Investment Plan (I am not sure if the same issue exists with the Satrix Now platform). The following entries are shown as positive (income) when they should be negative:

    Satrix Rafi 40 Cash Fund:

    • Satrix Rafi 40 Cash Fund - Dividend Withholding Tax (should be negative)
    • Satrix Rafi 40 Cash Fund - Dividend Withholding Tax Received (positive, correct)
    • Satrix Rafi 40 Cash Fund - Administration Fee (should be negative)
    • Satrix Rafi 40 Cash Fund - Trading Fee (should be negative)
    • Satrix Rafi 40 Cash Fund - Cash Fund Adjustment (positive, correct)

    Satrix Rafi 40:

    • Satrix Rafi 40 - Cash Fund Adjustment (should be negative)

    * Satrix Rafi 40 is one of ETF's that Satrix provides.

    Daniele

    0
    Comment actions Permalink
  • Hi Daniele,

    I'm so sorry for the late reply, I must have missed your notification. Please let me know if you are still experiencing this problem and I will be happy to assist.

    Thanks

    0
    Comment actions Permalink

Please sign in to leave a comment.