Duplicate transactions

Hi,

Not sure if its a general problem, but I see today that pretty much all of my recent transactions have been duplicated (i.e. each transaction appears twice). This seems to go back quite far. Im pretty sure if this is a general problem that you're aware of it, but if not ... just thought I'd let you know...

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Comments

8 comments
  • Hi Dale

    Thanks for getting in touch. I will investigate this error and be in touch via e-mail shortly.

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  • Same here

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  • Hi Jan

    Thanks for getting in touch and letting us know. I do have our team investigating this issue and I will be in touch via email shortly,

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  • Hi there,

    I'm also seeing a number of duplicate transactions being represented on my account... Any chance you could help out?

    Thanks,
    J

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  • Hi Julien

    Thanks for getting in touch. I will look into your account and get back to you via e-mail.

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  • Hi,

    I have duplicate transactions showing up. How can I clear this up?

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  • I’m seeing this too. Do you have a solution? I see it’s been 9 years since people started reporting this issue…

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  • Hi Lars,

    Just to close the loop here: there are a number of potential causes of duplicate transactions. In your case, it looks like some of your accounts were linked twice and I notice my colleague, Garron, helped you get that sorted via your email support ticket.

    Shout if there's anything else we can help with in future!

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