Thanks for getting in touch. I would like to get your account fixed, but I need your permission to do so.
We’ll ask Yodlee to investigate (Yodlee is our information-gathering partner – they’re the ones with the technology that updates your accounts). They’ll need to run some tests on the account to figure out exactly what the problem is. If you get a bunch of login notifications, don’t worry – that’ll be Yodlee investigating the problem, and I assure you that nobody sees your login details at any time. Your info remains safe as always.
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Hi Matthew
Thanks for getting in touch. I would like to get your account fixed, but I need your permission to do so.
We’ll ask Yodlee to investigate (Yodlee is our information-gathering partner – they’re the ones with the technology that updates your accounts). They’ll need to run some tests on the account to figure out exactly what the problem is. If you get a bunch of login notifications, don’t worry – that’ll be Yodlee investigating the problem, and I assure you that nobody sees your login details at any time. Your info remains safe as always.
Please let me know.
Hi Candice
Thanks for the quick response, please go ahead and ask Yodlee to investigate.
You welcome! I will get them to look into it and I will be in touch the minute I have news.
Hi Matthew
Thanks for getting back to me. So happy to hear its all sorted!
Please shout if you need any further help.
All the Best
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