Hi, I'd like to close out my account as I'm not using 22seven, but it says I can't until I update everything.. what gives?
(Reposted on behalf of customer, original post by Cameron Olivier 02 Feb 2014, at 10:58)
Would like to close my account.
André 'Sven' Wessels
Comments
Hi Cameron
Once all your accounts have finished updating, the close account option becomes available. The reason for this is that as soon as you log in, we kick off an account refresh. That account refresh has to finish before you can close your account, so that there is an active account to return the transactions to. We're sad too see you go and hope you'll join us again in future.
How do reactivate my closed account
Hi Mabesele,
You aren't able to reactivate a closed profile, as we delete all of your information when you close your profile. You'll need to open a new one from scratch :)
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