FNB Loan Account fees and interest are not being recorded.

Hi

My fees and interest on my FNB Loan account are not being included in my "Budget" page nor in the main "Transactions" page.

If I click on the "Loan Account" on the main "Accounts" page, and then click on "xx transactions" the transactions are visible there, though. So they are being picked up from the bank account.

How can I get them to show up in my "Interest" and "Bank Fees"  categories so I have an accurate reflection of how much interest and bank fees I am paying each month?

Thanks

Liz

 

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  • Hi Liz,

    The Budget screen is reserved solely for 'transactional' accounts, so that means only transactions from cheque, savings, and credit card accounts will appear in the Budget.

    Similarly, there are default filters that are applied to the Transactions page to reflect your current Budget. These can be removed though so that you can see all transactions.

    Unfortunately, there is no way for your loan accounts transactions to appear in your Budget at this point in time. Sorry that I cannot give you any better news there.

    However, if you have any further feedback for us, please don't hesitate to let us know.

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