How does the “earn a transaction back” feature work?

You could earn a randomly selected transaction back each month up to the value of R1,000 just by using 22seven and meeting the eligibility criteria. To be eligible to earn, make sure you’ve linked at least 1 transactional account and that Automatic Account Updates (AAU) are enabled.

Once a month, 20 eligible customers will each receive 1 random transaction from the previous month back in cash.


Terms and Conditions

  • It isn't guaranteed that you will receive a transaction back every month.
  • This is a randomly selected draw. 
  • Only 20 unique customers will qualify to earn back 1 transaction up to the maximum value of R1,000 per month.
  • The most you could get back is R1,000.
  • To be eligible, you must:
    • Be a 22seven customer and have a profile,
    • Have at least 1 bank or credit card account linked to 22seven,
    • Have transactions reflecting in these accounts in the month before a draw takes place,
    • Have Automatic Account Updates (AAU) enabled.
  • You are only eligible to earn back 1 transaction each month.
  • Selected types of transactions may not qualify.
  • This is a BETA feature and may be modified at 22seven's discretion. The terms and conditions for the feature will be updated accordingly.
  • If you are selected:
    • You will be contacted via email by someone at 22seven to arrange an FNB ATM PIN (you will need to provide a mobile number to receive the PIN).
    • You will have 7 days to respond or you will forfeit the benefit for that month.
    • You will then receive an SMS to your mobile number with the ATM PIN.
    • You have 16 hours to redeem the PIN after receiving it (but you can request another PIN if needed).
    • You can redeem the cash at any FNB ATM.


Frequently Asked Questions

Are all 22seven customers eligible?

Yes, if you have a 22seven profile and meet the eligibility criteria, you will be entered into the draw.

When did this feature start?

This feature started on 12 April 2021, but transactions are eligible from 01 April 2021.

When does the draw take place?

The draw happens around the 10th of each month, with transactions from the previous month being eligible, i.e. a draw occurring on 10 May 2021 will take into account transactions between 01 April 2021 and 30 April 2021.

When will I know if I've been selected to get a transaction back?

Should your name be drawn, someone from 22seven will be in touch with you shortly after the draw takes place.

Am I guaranteed to earn a transaction back?

No, it's a random selection and isn't guaranteed.

Is there a fee?


Will the amount be rounded up based on the ATM’s denomination?

Yes, we'll round up the amount to the nearest R20.

What is the minimum transaction amount?

You could receive between R100 and R1,000 back. 

Will I get multiple transactions back?

No. You may only receive 1 transaction back each month. It won't be a collection of transactions.

How many people will be selected?

20 people that use 22seven will be selected to earn a transaction back each month.

Was this article helpful?
295 out of 298 found this helpful