Setting up an FNB “view-only” profile

Setting up an FNB view-only profile is an even more secure way to link your FNB accounts to 22seven. The process is quite intricate so please make sure you follow all 8 steps.

Step 1

Log in to your FNB online banking profile on their website - not their mobile app.

Step 2

Click on the Menu button at the top left of the screen.


Step 3

Select 'Online Banking Settings' in the list of options on the left.


Step 4

Under the 'Manage Profiles' section, click on 'View' next to Secondary Users.


Step 5

Click on 'Add user' at the top right of the screen.


Step 6

Complete the Personal Details and Contact Details sections. You can create the secondary user using your own details if you wish; it does not necessarily need to be another person. Next, tick the checkboxes under View for the accounts you want to link to 22seven. Do not check anything under Transact if the option is available to you. Click 'Continue.'

Step 7

Choose a new user ID and temporary password. The user ID must not be the same as what you use for internet banking and it’s a good idea to use a different password too. Enter your cellphone or email details in the OTP Delivery section. Click 'Add.'

Step 8

Accept the terms and conditions by ticking the checkbox and clicking Confirm.

Step 9

Open the FNB Banking App to approve the new user, or enter the one-time PIN (OTP) you will receive via SMS or email if prompted to do so instead, then click Submit.

Step 10

Click 'Finish' and then you must log off from internet banking.

Step 11

Now log in using your new view-only user ID and temporary password. You’ll be prompted to change your temporary password. Enter a new password (different to your primary password) and click 'Update.' Then log off from internet banking again.

All set!

If everything went according to plan, you can now link your FNB accounts to 22seven using your new view-only credentials. If you need any help with this or if you have questions, however simple or technical, we’d like to answer them.

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