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How to upload FICA documents.

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If you need to upload FICA documents to complete a contribution to your investment or a withdrawal, please do the following:

Via the Web: 

  1. Log into 22seven and go to Settings in the left-hand navigation bar.
  2. Scroll down to the "FICA documents" section under the "Your profile" header. The status should be "Needed."
  3. Upload proof of your ID and residential address by attaching the relevant image files and/or documents.
  4. The status will change to “Checking” and then to “Done." You will also receive an email when you are successfully FICA'd.

Via the Mobile App:

  1. Log into 22seven and go to Settings.
  2. Under the "Profile" section, the status of your FICA documents will be “Needed."
  3. Take photos of your ID and residential address documents.
  4. The status will change to “Checking” and then to “Done." You will also receive an email when you are successfully FICA'd.


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